Services and Products
TRU's own ProAct™ array of cost and quality controls, including protocols for managing large & extraordinary cases; disease states; utilization, process, & outcomes • access to onstaff healthcare professionals, Medical Centers of Excellence, high-risk maternity care, and patient advocacy expertise • transplant coordination • patient & family support & wellness education• PPO and provider evaluation, selection, implementation • vendor performance & billing audits • out-of-network repricing • fee negotiation & recovery

Strengths
ProAct™ array of cost and quality controls • proprietary access to Med-i-Pro™ global network for claims-related medical & legal expertise • inhouse RN • around-the-clock access to all claims-related services • experience & expertise in direct provider negotiations • stable, fully credentialed, highly experienced claims management professionals

Advantages to our TPA/Broker Partners
distinctive menu of claims-related cost & quality control services • immediate access to full staff of inhouse claims professionals • first-quality, dependable referral resources • get-it-done attitude focused on addressing ad hoc client problems

Advantages to our Clients
concerted effort to manage costs • broad base of resources wholly dedicated to addressing human aspects of illness • direct access to risk-protection & healthcare counseling • non-technical communications with covered individuals • highest quality, service-oriented provider associates

TRU Services, LLC
100 Cummings Center, Suite 220G • Beverly, MA 01915
Phone: 978-564-0200 • Fax: 978-564-0201